Reuters report that complaints about endowment policies will hit 2004 profits at Countrywide Assured's life assurance unit. This unit will be demerged, and will start trading as Chesnara on the 25th of May.
The firm is expected to take a £4.8M provision to cover against complaints for endowment policy mis-selling.
Countrywide Assured note that "..the increased level of endowment complaints experienced during January and February 2004 has persisted...".
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