I received an e mail today from a visitor, who has spent almost two years pursuing a claim for redress.
By all accounts the complaint was turned down a number of times before being upheld.
It then took half a year to receive an offer of compensation.
Those of you who are pursuing your own cases, and feel that it is taking forever, should take heart from the fact that you are not alone. However, it does seem to be a lengthy process; and you need exceptional patience.
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