Banned For Life
Jonathan Leigh Hardie, of Primedale Financial Services, has been banned indefinitely from being a senior manager by the FSA, for refusing to investigate nearly 400 cases of alleged endowment mis-selling.
Primedale Financial Services had been the subject of complaints over a five year period, to May 2006. The Financial Services Authority (FSA) had received 389 complaints over this period about potential endowment mis-selling, out of around 3,000 mortgage endowment policies sold between 1988 and 1999.
The FSA state that Hardie had "already decided that Primedale had never knowingly mis-sold an endowment policy", and refused to assess the claims properly.
The company is now in liquidation, and as a result of the FSA ruling Hardie is banned from entering senior management.
The Endowment Diary
The Endowment Diary
Text
The Endowment Mis-selling Debacle - one of the UK's worst financial scandals
Wednesday, January 30, 2008
Sunday, January 20, 2008
FSA Bends In The Wind
FSA Bends in The Wind
The Financial Services Authority (FSA), has given discounts of £4M on fines imposed on banks, building societies, mortgage firms and stockbrokers over the past year.
The firms (eg Nationwide, Capital One and Norwich Union) had been found guilty of serious rule breaches ranging from mis-selling of payment protection insurance (PPI) to failing to adequately safeguard the personal details of customers.
The discounts offered are in the region of 30%, in return for promising to co-operate and not challenging the FSA's findings at tribunal.
Which? is far from impressed, and accuses the FSA of "putting the interests of the industry over those of consumers".
The FSA has decided to bend in the wind as a result of the fight it had with Legal & General in 2005, over its endowments mis-selling case.
L&G successfully appealed against the size of the fine imposed on it.
The FSA is showing excessive weakness, it neglects the fact that were a firm to complain about the size of a fine it would receive an enormous amount of negative publicity during the tribunal.
By offering such large discounts, the FSA has let the insurance and banking industry have its cake and eat it.
The Financial Services Authority (FSA), has given discounts of £4M on fines imposed on banks, building societies, mortgage firms and stockbrokers over the past year.
The firms (eg Nationwide, Capital One and Norwich Union) had been found guilty of serious rule breaches ranging from mis-selling of payment protection insurance (PPI) to failing to adequately safeguard the personal details of customers.
The discounts offered are in the region of 30%, in return for promising to co-operate and not challenging the FSA's findings at tribunal.
Which? is far from impressed, and accuses the FSA of "putting the interests of the industry over those of consumers".
The FSA has decided to bend in the wind as a result of the fight it had with Legal & General in 2005, over its endowments mis-selling case.
L&G successfully appealed against the size of the fine imposed on it.
The FSA is showing excessive weakness, it neglects the fact that were a firm to complain about the size of a fine it would receive an enormous amount of negative publicity during the tribunal.
By offering such large discounts, the FSA has let the insurance and banking industry have its cake and eat it.
Thursday, January 17, 2008
Commercial Union Cut Payouts
Commercial Union Cut Payouts
Those unfortunate endowment policy holders who save with Commercial Union are in for a very unpleasant shock this year.
A saver who put in £50 a month for 25 years from January 1 1983, (from age 29) will receive just £39,321. This is 10% down on the £43,697 paid out on a 25-year plan taken out in January 1 1982.
To add to the misery, it is 19.6% down on the £48,889 paid out two years ago.
The odd thing is the fund, in which these policies are invested, grew by 5.4% last year and 11.7% the year before.
Why the cut the cut then?
Will the senior management of Commercial Union be taking a cut in their bonuses too?
Will Commercial Union be cutting their management charges, given that the fund is not producing the payouts that holders were led to believe it would?
As ever, it the hapless long suffering endowment policy holder that is left to foot the bill for failure not the managers of the endowment company.
Those unfortunate endowment policy holders who save with Commercial Union are in for a very unpleasant shock this year.
A saver who put in £50 a month for 25 years from January 1 1983, (from age 29) will receive just £39,321. This is 10% down on the £43,697 paid out on a 25-year plan taken out in January 1 1982.
To add to the misery, it is 19.6% down on the £48,889 paid out two years ago.
The odd thing is the fund, in which these policies are invested, grew by 5.4% last year and 11.7% the year before.
Why the cut the cut then?
Will the senior management of Commercial Union be taking a cut in their bonuses too?
Will Commercial Union be cutting their management charges, given that the fund is not producing the payouts that holders were led to believe it would?
As ever, it the hapless long suffering endowment policy holder that is left to foot the bill for failure not the managers of the endowment company.
Wednesday, January 16, 2008
Norwich Union Cuts Payouts
Norwich Union Cuts Payouts
This has not been a good week, PR wise, for Norwich Union; and a very bad week for those who hold endowment policies with Norwich Union. Earlier it was reported that Norwich Union was using part of its inherited estate to pay off compensation claims, now it has announced that it is cutting back on payouts.
Norwich Union has 900,000 endowment policy holders, and has announced that despite 4 years of rising stock markets 90% are still in the red zone.
Last year the red zone was 89%.
Norwich Union has now announced a 2% cut in its payout on a typical policy.
The company has 69,000 mortgage endowments that will mature this year, half are expected to fall short by over £1K.
The rather strange thing about the cut in payouts is that the fund in which the policies are invested grew by 5.4%.
Why the cut then?
Will the senior management of Norwich be taking a cut in their bonuses too?
Will Norwich be cutting their management charges, given that the fund is not producing the payouts that holders were led to believe it would?
This has not been a good week, PR wise, for Norwich Union; and a very bad week for those who hold endowment policies with Norwich Union. Earlier it was reported that Norwich Union was using part of its inherited estate to pay off compensation claims, now it has announced that it is cutting back on payouts.
Norwich Union has 900,000 endowment policy holders, and has announced that despite 4 years of rising stock markets 90% are still in the red zone.
Last year the red zone was 89%.
Norwich Union has now announced a 2% cut in its payout on a typical policy.
The company has 69,000 mortgage endowments that will mature this year, half are expected to fall short by over £1K.
The rather strange thing about the cut in payouts is that the fund in which the policies are invested grew by 5.4%.
Why the cut then?
Will the senior management of Norwich be taking a cut in their bonuses too?
Will Norwich be cutting their management charges, given that the fund is not producing the payouts that holders were led to believe it would?
Tuesday, January 15, 2008
Calls For £100K Limit To Be Scrapped
Calls For £100K Limit To Be Scrapped
IFAOnline reports that the Financial Ombudsman Service (FOS) has been told by the All Party Parliamentary Group on Insurance and Financial Services (APPGIFS) to scrap or substantially raise its £100K compensation limit.
APPGIFS says the existing limits on awards, that were established over 25 years ago, have not increased in line with financial transactions carried out by retail and small business customers.
The FOS has been heavily involved in the endowment policy scandal.
IFAOnline reports that the Financial Ombudsman Service (FOS) has been told by the All Party Parliamentary Group on Insurance and Financial Services (APPGIFS) to scrap or substantially raise its £100K compensation limit.
APPGIFS says the existing limits on awards, that were established over 25 years ago, have not increased in line with financial transactions carried out by retail and small business customers.
The FOS has been heavily involved in the endowment policy scandal.
Labels:
compensation,
endowments,
FOS,
insurance
Friday, January 11, 2008
Norwich Union's Sleight of Hand
Norwich Union's Sleight of Hand
It seems that Norwich Union is planning an interesting use of £150M of its inherited estate (orphan funds), which in theory are meant to be for the benefit of its policy holders.
Norwich plans to use £150M of £5BN surplus assets to pay for claims made against the company.
Currently Norwich Union is in the process of re attributing the funds to with-profits policyholders and shareholders, which is perfectly reasonable. However, Which? has warned that £150M has been designated to pay for past mis-selling.
It should be noted that the Financial Services Authority (FSA) does allow money in with-profits funds to be used in a number of ways, including settling compensations claims. It is considering a change in its regulations.
However, it seems to be rather "sharp practice" to use policy holders' money to pay for mis-selling perpetrated by the company that claims to be acting in the interest of the policy holders.
Which? is of the same opinion, and has quite rightly threatened to take the matter to court.
Norwich Union is negotiating the re attribution of the £5BN surplus, and also wants to use some of the money to finance business expansion; which also seems to me to be taking a liberty with policy holders' funds.
Dominic Lindley, financial policy adviser to Which?, is also claiming that billions of pounds of with-profits money has already been used by insurance companies to pay for the mis-selling of endowments and pensions.
What are the FSA doing about this?
Why do they sit on their hands and allow companies, such as Norwich Union, to get away with this?
It seems that Norwich Union is planning an interesting use of £150M of its inherited estate (orphan funds), which in theory are meant to be for the benefit of its policy holders.
Norwich plans to use £150M of £5BN surplus assets to pay for claims made against the company.
Currently Norwich Union is in the process of re attributing the funds to with-profits policyholders and shareholders, which is perfectly reasonable. However, Which? has warned that £150M has been designated to pay for past mis-selling.
It should be noted that the Financial Services Authority (FSA) does allow money in with-profits funds to be used in a number of ways, including settling compensations claims. It is considering a change in its regulations.
However, it seems to be rather "sharp practice" to use policy holders' money to pay for mis-selling perpetrated by the company that claims to be acting in the interest of the policy holders.
Which? is of the same opinion, and has quite rightly threatened to take the matter to court.
Norwich Union is negotiating the re attribution of the £5BN surplus, and also wants to use some of the money to finance business expansion; which also seems to me to be taking a liberty with policy holders' funds.
Dominic Lindley, financial policy adviser to Which?, is also claiming that billions of pounds of with-profits money has already been used by insurance companies to pay for the mis-selling of endowments and pensions.
What are the FSA doing about this?
Why do they sit on their hands and allow companies, such as Norwich Union, to get away with this?
Friday, January 04, 2008
The Reckoning
The Reckoning
As Neasa MacErlean writes in The Observer:
"One of the biggest financial scandals of the past 30 years reaches its climax in 2008 when thousands of endowment policies linked to mortgages start to mature. Endowment mortgages were sold in massive numbers from April 1983 and - since most home loans were set for 25 years - will start coming up for repayment by borrowers from April 2008."
Norwich Union describes 2008 as a peak year in terms of the numbers of endowments it has maturing, estimated to be about 90,000.
She offers some advice to those hapless endowment holders facing shortfalls, estimated to be on average between £10K to £35K, on their policies.
However, the only effective solution to this shameful scandal is for the life assurance companies to underwrite these useless underperforming products.
As Neasa MacErlean writes in The Observer:
"One of the biggest financial scandals of the past 30 years reaches its climax in 2008 when thousands of endowment policies linked to mortgages start to mature. Endowment mortgages were sold in massive numbers from April 1983 and - since most home loans were set for 25 years - will start coming up for repayment by borrowers from April 2008."
Norwich Union describes 2008 as a peak year in terms of the numbers of endowments it has maturing, estimated to be about 90,000.
She offers some advice to those hapless endowment holders facing shortfalls, estimated to be on average between £10K to £35K, on their policies.
However, the only effective solution to this shameful scandal is for the life assurance companies to underwrite these useless underperforming products.
Monday, December 10, 2007
Underwater
Underwater
Scotland on Sunday reports that two of the UK's largest endowment companies, Standard Life and Norwich, now have a staggering 1.4 million endowment policies underwater.
Guardian, which sold endowments for Nationwide, refused to take part in the survey. A spokeswoman for the company claimed that the omission was due to "an administrative oversight".
The report goes on to state that 90% of Norwich Union's 764,609 policyholders are now receiving red letters, while at Standard Life the proportion is 88%. At Friends Provident, 89% are in the red.
It's going to be a bleak Christmas for endowment policy holders.
Scotland on Sunday reports that two of the UK's largest endowment companies, Standard Life and Norwich, now have a staggering 1.4 million endowment policies underwater.
Guardian, which sold endowments for Nationwide, refused to take part in the survey. A spokeswoman for the company claimed that the omission was due to "an administrative oversight".
The report goes on to state that 90% of Norwich Union's 764,609 policyholders are now receiving red letters, while at Standard Life the proportion is 88%. At Friends Provident, 89% are in the red.
It's going to be a bleak Christmas for endowment policy holders.
Tuesday, November 27, 2007
Bleak News
Bleak News
Money Management's upcoming December issue survey shows a bleak outlook for those who hold endowment policies.
On average, a 25 year policy 10 years into its term needs to grow 6.9% per annum until the end of its term in order to meet its £50K sum assured.
The average 25 year policy 15 years into its term needs to grow 8.6%, while policies 20 years into their term need to grow an average of 8.2%.
Given the lousy levels of returns on most endowment policies, these required returns are very unlikely to be achieved and endowment holders can expect serious shortfalls when their policies mature.
Congratulations to the fund managers for doing such an "excellent" job of "managing" these policies, yet still being able to pay themselves a very nice management fee each year despite "managing" loss making policies.
Money Management's upcoming December issue survey shows a bleak outlook for those who hold endowment policies.
On average, a 25 year policy 10 years into its term needs to grow 6.9% per annum until the end of its term in order to meet its £50K sum assured.
The average 25 year policy 15 years into its term needs to grow 8.6%, while policies 20 years into their term need to grow an average of 8.2%.
Given the lousy levels of returns on most endowment policies, these required returns are very unlikely to be achieved and endowment holders can expect serious shortfalls when their policies mature.
Congratulations to the fund managers for doing such an "excellent" job of "managing" these policies, yet still being able to pay themselves a very nice management fee each year despite "managing" loss making policies.
Tuesday, November 06, 2007
L&G Increase Their Charges
L&G Increase Their Charges
Recently Legal and General, my endowment provider, wrote to me to inform me that my two endowment policies that I hold with them will most likely make a loss.
Using three projected returns, the 1987 policy (target £35000) will produce the following results:
-4% shortfall £5400
-6% shortfall £2700
-8% surplus £ 300
The 1991 policy (target £39700) will produce the following shortfalls:
-4% shortfall £10200
-6% shortfall £ 7500
-8% surplus £ 4600
I received another letter from them today, informing me of the following:
1 That they have changed the rules to give them the right to use fund managers other than Legal & General Investment Management Ltd, if they believe that it is necessary.
Don't they have confidence in their own management skills?
2 They are increasing the management fees for managing my policies. Seemingly they have compared their fees to other endowment providers, and feel that an increase is necessary!
The good news is that the new fees (after a search on the back of their letter, it seems that the fees are going up by 0.06% of the value of the investment per year) are, in the opinion of L&G, "highly competitive with typical market rates".
So that's alright then!
A couple of questions that have crossed my mind:
1 Why the hell are they raising the fees, when their "management" of my policies has produced losses?
2 Why are they charging more for their "management" services, when they have said that they may in fact use other fund managers?
Given the losses that my funds are projected to "yield", an increase in charges will simply make matters worse.
These endowment providers are very relaxed about changing the rules, when it suits them. Now is the time for them to change the rules to suit the hapless millions who own these useless, badly managed, costly and underperforming products.
Underwrite them!
Recently Legal and General, my endowment provider, wrote to me to inform me that my two endowment policies that I hold with them will most likely make a loss.
Using three projected returns, the 1987 policy (target £35000) will produce the following results:
-4% shortfall £5400
-6% shortfall £2700
-8% surplus £ 300
The 1991 policy (target £39700) will produce the following shortfalls:
-4% shortfall £10200
-6% shortfall £ 7500
-8% surplus £ 4600
I received another letter from them today, informing me of the following:
1 That they have changed the rules to give them the right to use fund managers other than Legal & General Investment Management Ltd, if they believe that it is necessary.
Don't they have confidence in their own management skills?
2 They are increasing the management fees for managing my policies. Seemingly they have compared their fees to other endowment providers, and feel that an increase is necessary!
The good news is that the new fees (after a search on the back of their letter, it seems that the fees are going up by 0.06% of the value of the investment per year) are, in the opinion of L&G, "highly competitive with typical market rates".
So that's alright then!
A couple of questions that have crossed my mind:
1 Why the hell are they raising the fees, when their "management" of my policies has produced losses?
2 Why are they charging more for their "management" services, when they have said that they may in fact use other fund managers?
Given the losses that my funds are projected to "yield", an increase in charges will simply make matters worse.
These endowment providers are very relaxed about changing the rules, when it suits them. Now is the time for them to change the rules to suit the hapless millions who own these useless, badly managed, costly and underperforming products.
Underwrite them!
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