Thursday, March 23, 2006

Legal & General U Turn

Legal & General U Turn

Legal & General have announced that they will tell over 600,000 endowment policyholders that they have only six more months to claim compensation, if they believe they were mis-sold the products.

Up until now, L&G now had been one of the few large endowment policy providers to rule out "time-barring" customers.

L&G has started to send out letters to their policy holders this week, covering the new time bar rule and informing the policy holders about their projected returns/shortfalls on polices.

Only Prudential and Nationwide Building Society are keeping an open commitment to consider complaints.

The clock is ticking.

Tuesday, March 21, 2006

The Dangers of Interest Only Mortgages

The Dangers of Interest Only Mortgages

The Times has a good article about the dangers of interest only mortgages, I recommend that you read it.

Wednesday, March 08, 2006

The Danger of False Hope

The Danger of False Hope

Ivan Lewis, Treasury economic secretary, has warned that the thousands of Scots who were mis-sold endowment mortgages by solicitors should not hold out "false hope" of obtaining compensation.

Lewis admitted that it was a scandal that a legal loophole prevented those, who bought a policy through a lawyer before 2001, from seeking financial redress in the event of a shortfall

He is quoted as saying:

"One of the difficulties (with a new financial safety net) is it's not retrospective. I do have great sympathy for people who have been caught out by endowment mis-selling in Scotland but there is a genuine problem."

Scots who bought policies from solicitors before December 1 2001, when the Financial Services and Markets Act came into effect, do not qualify for a deal from the Financial Ombudsman Service.

The solution is for the life assurance companies, that manage these useless policies, to underwrite them.

Friday, March 03, 2006

HBOS Hit By Endowment Losses

HBOS Hit By Endowment Losses

HBOS has announced that it made £4.81BN in pretax profits last year.

However, owing to the endowment scandal it had to take a £260M provision for endowment mis-selling.

Thursday, March 02, 2006

Lloyds Endowment Hit

Lloyds Endowment Hit

Last week Lloyds reported profits of £3.82BN for 2005.

However, the charge for compensation for paying customers for mis-selling endowment policies rose from £100m in 2004 to £150m in 2005.

Whilst this cost affects the results, and of course the shareholders, I doubt that the people who sold these underperforming and useless products will have been affected; ie the senior managers will still receive bonuses.

Wednesday, March 01, 2006

You Have Been Warned

You Have Been Warned

The Financial Services Authority have stated that it is standard practice for endowment providers to continue paying commissions to mortgage advisers, while policies remain active, even if the holders have paid off their mortgage.

This means that even though the endowment policy that you hold may not reach target, the person/company who sold you the mortgage will still be receiving a commission.

This of course will reduce the value of the policy.

Happy with that?

Tuesday, February 28, 2006

Legal & General Offer Good News

Legal & General Offer Good News

In a rarity for this site, I am again pleased to be able to write that a life assurance company is offering their long suffering endowment policy holders some good news.

Legal & General announced last week that their with profits fund experienced a 19% investment return during 2005. This meant that L&G could increase terminal bonuses for the majority of its 900,000 with-profits savers.

Additionally, L&G said that it had reduced the penalties policyholders had to pay if they cashed in their policy early.

The bonuses would vary from policy to policy, but people with a conventional endowment policy would receive 0.75% on their sum assured and 1.25% on bonuses they had previously been paid.

Someone with a 25-year low-cost mortgage endowment policy into which they have paid £50 a month will receive a final payout of £45,769, compared with £42,743 if the policy had matured a year earlier.

L&G claim that the strong investment returns seen during the year, were likely to reduce the number of people with endowment mortgage shortfalls.

In 2004, 55% of their policyholders were warned that their policy would not be large enough to repay their mortgage.

This "good" news from L&G, I would remind you that these policies were designed to pay off the mortgage, again calls into question the skills of some of the other life assurance companies who have announced cuts this year.

Wednesday, February 22, 2006

Good News From The Pru

Good News From The Pru

Those of you with endowment policies, managed by the Prudential, have something to celebrate.

They have announced a 20% return on their with-profits fund, after increasing the equity backing of the £83BN fund from 64% to 74%.

The rise of 17%, after tax, has been passed on to their customers.

Endowment policies rose by over 16%, and maturing policy pay-outs were higher than a year ago.

Ned Cazalet, an industry commentator, said that the performance was "head and shoulders above everybody else a 45% cumulative return over the last six years compared to an average of 20% for the rest".

During 2005, whilst the Pru was adding to its equity backing (equities plus property), Standard Life (for example) was reducing the equity backing of its fund from 50% to 45%.

Standard Life then went on to whine and bleat earlier this month that the reason for their dismal performance was because the FTSE-100 had fallen from 6930 six years ago. Had they been more flexible and better organised they could have taken advantage of the rising market, just as the Pru did.

Almost all of the Prudential's maturing endowments paid off their mortgages last year, and the number of "red" policies off track has dropped from 65% to 16%.

How many other endowments can claim that?

This good performance by the Pru raises some very uncomfortable issues for many of the other life assurance companies, that have been performing dismally:
  • Why have many of the others performed so badly?


  • Why do they continue to blame the markets, when it is clear that it is the management of these funds that is to blame?


  • Why do they continue to pay their senior staff bonuses, when their policies are failing their customers?


  • Why do they make "management" charges on these failing and useless endowment policies, when they are clearly not capable of running them effectively?
These issues should be taken up by the millions of us who are being poorly served by many of the life assurance companies. A class action for mismanagement would definitely bring the issues onto the table, and force a resolution to this growing crisis.

Monday, February 06, 2006

Standard Life Fails To Deliver

Standard Life Fails To Deliver

More bad news for people holding useless and underperforming endowment mortages.

Standard Life have warned their 2 million with-profits customers that policies maturing this month will pay out on average 5% less than before, on comparable policies; this is despite the fact that share prices are booming.

The annual bonus rates on conventional with-profits policies are unchanged, but terminal bonuses are down.

The maturity value of a Standard Life 50 a month, 25 year mortgage endowment policy is now £40,459 this month, that is a massive fall of 18% when compared to the same policy of £49,511 in February last year.

John Gill, Standard's UK life and pensions managing director finance, is quoted as saying:

"By smoothing returns, we have protected policyholders from the full drop in asset values between 2000 and 2002."

Others are not taken in by this pr hype.

Clive Scott-Hopkins, from independent financial advisers Towry Law, is quoted as saying:

"Standard Life is obviously losing its competitive edge with this very poor result. The Norwich Union typical endowment payout last month at £50,295 was 25% higher than these results."

Standard Life sold £7BN of equities in 2004 after guidance from the Financial Services Authority on "strengthening" its financial reserves.

The result being that it now unable to take advantage, or rather its hapless endowment policy holders are unable to take advantage, of the booming stock market.

Given the fact that other insurers have performed better than this (even if their endowment policy holders are also out of pocket), I would suggest that the holders of Standard Life policies should be considering asking some very hard questions indeed about the quality of management of their funds.

Indeed they may laso like to consider aksing some hard questions of the FSA, as to why it gave such absurd advice.

Wednesday, February 01, 2006

The Financial Services Compensation Scheme Online Claim

The Financial Services Compensation Scheme Online Claim

The Financial Services Compensation Scheme (FSCS) has launched an online service today, to help people who think they may have been mis-sold an endowment policy decide whether they have a claim that FSCS may be able to help with.

FSCS is the UK's statutory fund of last resort for customers of financial services firms.

The FSCS can pay compensation to consumers if a financial services firm is unable, or likely to be unable, to pay claims against it.

The service is free to consumers.

The new online questionnaire is available on the FSCS website, www.fscs.org.uk.

It is designed to help speed up response times for consumers. It will help people determine whether FSCS may be able to help with their endowment complaint, and will automatically generate an application form for those who may have a claim.

Loretta Minghella, FSCS chief executive says:

"FSCS plays a vital role in protecting consumers and maintaining confidence in the industry.

Without our help thousands of consumers would have nowhere to turn. Since we became operational on 1 December 2001, FSCS has paid consumers over £650M in compensation.

Over the past couple of years endowment claims have been received at unprecedented levels, way beyond our expectations.

The processes we are putting in place should ensure a faster response for consumers and help us to deal with their enquiries more quickly
."

The majority of new investment claims received by FSCS over the past couple of years relate to mortgage endowment claims.

It is expecting to receive 22,000 new endowment claims in the financial year 2005/06, and a further 26,000 in 2006/07.

This compares to just under 9,000 new endowment claims received in 2004/05.

Whether the FSCS will be able to handle this extra workload remains to be seen.

The solution, as I keep reminding you all, is for the life assurance industry to underwrite these useless underperforming products.