Wednesday, June 30, 2004

The latest statistics from the Financial Ombudsman, in respect of complaints about mis-sold endowment polices, make unpleasant reading.

It seems that the number of complaints that the Financial Ombudsman Service (FOS) has received has risen dramatically, from 13570 in 2002/03 to 57917 in 2003/04.

That is more than 1000 complaints per week!

In fact, the number of complaints relating to endowment policies is now so great; that the FOS finds that over half of its workload is now devoted to this single issue.

I recall warning well over a year ago, that the system could well be deluged with complaints; as more people realised that their endowment policies were not going to pay off their mortgages.

It is, of course, expected that the number of complaints will continue to rise.

You can view the full Financial Ombudsman Service report by visiting FOS Report.

No comments:

Post a Comment