The Endowment Diary

The Endowment Diary

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The Endowment Mis-selling Debacle - one of the UK's worst financial scandals

Wednesday, May 26, 2004

FSA Gets Tough

It seems that the FSA is getting tough with the rather "laid back" life assurance companies.

They have requested that the life assurance companies provide holders of underperforming endowment policies with more information about how to make a complaint.

Additionally, from June 1st, all insurers who apply the 3 year time limit on complaints have to write to policy holders 6 months before the end of the complaint window; to remind them to complain.

The question is, will they accept yopur complaint once you have made it?

What a mess!

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